You have a question
You know something needs to change, but the problem and people affected still need to be understood.
Bring: Bring the question, the people involved, and what prompted it.
Working with us
Follow the work. Bring your question.
Harman Industries connects the public projects in this portfolio. For help with a related problem in your own business, Harman Consulting is the place to discuss research, product and systems design, and a possible next step.
The connection
From a project to a question.
A project can offer a useful example without being a template for another business. Start with what caught your attention, the problem you face, and the people affected. The next step is understanding what applies in your situation.
The practice
Work through Harman Consulting.
Clinton Harman brings research, workflow and service design, information architecture, and product and systems design to a scoped engagement. Current AI experiments can also inform advice or a bounded investigation. Fit, responsibilities, and capacity are considered before any delivery commitment.
Where to begin
Four useful starting points.
You can bring a question or work already in progress to the Consulting conversation.
You have pieces of the picture
Research, feedback, process notes, or a partial journey can help explain what is known and where the gaps may be.
Bring: Bring what you have, including what remains uncertain.
You have a map
A documented journey, workflow, or system can provide a starting point for examining a focused next version.
Bring: Bring the map, decision makers, constraints, and existing measures.
You have something built
Feedback and observed problems can help explain how a live experience or process needs to change.
Bring: Bring feedback, observed problems, and any reliable performance data.
What follows
Agree on the next useful step.
A conversation may lead to advice, research, design, a prototype, or a scoped build through Harman Consulting. The work and handoff depend on the question and agreed responsibilities. Ongoing operation is considered separately.
Discuss a project with Harman Consulting