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Find the right place to begin.

For a question about a specific project, use that project’s own destination. For help with related work in your business, start with Harman Consulting.

Consulting and systems work

Start with Harman Consulting.

Describe the problem, what you already know, and the people involved. Harman Consulting is the place to discuss research, mapping, product and systems design, and whether a scoped engagement fits.

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A specific project

Find its own front door.

For carpentry, archive material, creative work, or merchandise, each property has its own destination and context.

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Useful things to bring

A customer journey or system map, if you have one. Research, process notes, feedback, and examples can also help explain the situation. A short description of the question is enough to start; leave out confidential material.